Most frequent questions and answers
The online purchase process is easy and simple and takes no more than 2 minutes!
Payment service upon receipt: Available to Riyadh customers only
Payment service by bank transfer: Available to customers of the city of Riyadh and the rest of the cities of the Kingdom “We have different accounts in five local banks.”
Payment service by international bank transfer or through exchange offices: for customers of the Gulf countries (examples of exchange offices: Al-Ansari Exchange office in the UAE and Al-Muzaini exchange office in Kuwait … etc.)
Payment by credit card or PayPal service: Available to customers inside the Kingdom, Gulf countries and the rest of the world.
Yes, delivery and shipping service is available for all regions
Replacement or retrieval of parts after the completion of the sale process is limited to defective parts or those that reach the customer with a factory defect or resulting from shipping, according to the terms and conditions set forth behind the purchase invoice. Therefore, we are keen in the various sales platforms to provide all the details related to the parts and the customer service team is ready to provide you with all the details related to the parts before completing the order. (The terms and conditions of sale are explained behind the purchase invoice and in the attached documents)
We at MOH Jewelry store have made sure to provide the most popular sizes for bracelets, rings, and sets. We have provided a table of ring sizes to avoid any size problem after receiving the pieces, and the work team is fully prepared to assist you in determining the appropriate size. We also provide bracelets with length of 17 cm-18 cm with the possibility of adding an extension link to increase the length and breadth of the pieces.